During the pandemic, more home movers than ever before turned to online conveyancing panel managers to deal with all the paperwork in their transaction.
Not only do they provide a faster and smoother service, but online conveyancing firms also help give movers a stronger position within their chains.
Property chains are made up of multiple movers, who are buying and selling properties from each other. For example, a chain may start with a first-time buyer looking to get on the property ladder and end with a seller moving into rented accommodation.
There can be any number of links in between, which is where the complexity comes in. When one link causes or encounters a delay, it will have a knock-on effect throughout the rest of the chain.
But online conveyancing panel managers can help keep chains together, as well as give you a stronger position.
Get prepared with an online conveyancing firm
Preparation is key in getting your conveyancing transaction moving and is essential to prevent pressure on your chain in the early stages.
By getting your mortgage offer in place early and instructing a conveyancer as soon as possible, can help you get prepared.
However, as the market continues to buzz, local solicitors and conveyancers are experiencing an influx of cases. With their capacity already high, more and more are turning away new cases.
That is where online conveyancing firms are a great solution. They use a panel of conveyancing firms that they refer work to.
By having access to numerous firms, they often have more availability and can monitor capacity to ensure the conveyancers are under less pressure.
Online conveyancing means speed
Online conveyancing firms have always been focused on removing unnecessary processes to make the overall conveyancing process faster.
You will never have to visit an online conveyancer, which will save you time by not having to factor in lengthy appointments or consultations.
Online conveyancing firms often send most documents via email, so postal delays will be less frequently encountered. Some online firms are continuing this idea by using digital methods for customers to complete their identification and anti-money laundering checks.
Instead of taking the time to drop in your documents to a local conveyancer, you can prove your identity from the comfort of your own home.
A conveyancing solution that is designed to be faster and more efficient can help set the pace for the rest of the chain.
Communication is key to keep chains happy
We are all aware of the immense pressure that conveyancers are under due to the stamp duty holiday.
While they focus on the numerous cases they have on the go, communication can become strained.
An online conveyancing network, however, is designed for exactly this reason. Part of the service they provide is to bridge the gap between conveyancer and customer.
While the conveyancer focuses on the legal work, online firms specialise in customer service. From later opening hours, to be open on weekends, they are more often available when you need an update or answer.
Many also utilise online tracking systems, where you can log in to monitor your transaction whenever suits you.
Access to updates from your conveyancer and good communication with the team at the panel manager is key.
You will be confident in knowing exactly where you are with your case, and your chain will be at ease from your updates.
Why choose Home Legal Direct?
By choosing Home Legal Direct, you will be connected to a regulated and vetted conveyancing firm for your transaction. You will be referred to an expert conveyancing firm and receive support and guidance from our customer service team.
As an online conveyancing panel manager, we deliver a fast and efficient service for every customer. Our biometric identification solution allows you to prove your identity in minutes, instead of waiting weeks with a local conveyancer.
We are open in the evenings and on weekends, so you can contact us when it is convenient for you. Our online case tracking will also keep you up to date, so you can always feed information back to your chain.
Peter Joseph is CEO of Home Legal Direct