This year’s voting process spanned a 12-week period, seeing us receive in excess of 19,500 votes. 
This represents one of our biggest awards years to date, with around 1 in 4 of our web visitors getting involved with the awards process.
The ceremony was held on 14th August at Minster Exchange, London, where we brought together all the winning businesses to reward their excellence in the industry. Our entertainment during the evening was kindly sponsored by HiFX.
We’d like to personally thank each of you who voted, and also extend a big well done to every business that was nominated during the process.
Once again, a huge congratulations for all of our winners from the What Mortgage team.
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Best Overall Lender
Winner: Halifax
Highly Commended: NatWest/RBS
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Best National Bank
Winner: NatWest/RBS
Highly Commended: Virgin Money
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Best National Building Society
Winner: Yorkshire Building Society
Highly Commended: Leeds Building Society
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Best Regional Building Society
Winner: Nottingham Building Society
Highly Commended: Ipswich Building Society
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Best Local Building Society
Winner: Teachers Building Society
Highly Commended: Mansfield Building Society
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Best Direct Lender
Winner: Halifax
Highly Commended: first direct
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Best Intermediary Only Lender
Winner: Kensington Mortgages
Highly Commended: Aldermore
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Best Environmental Lender
Winner: Skipton Building Society
Highly Commended: Ecology Building Society
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Best Home Insurance Provider
Winner: Aviva
Highly Commended: Sainsbury’s
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Best Life Insurance Provider
Winner: Legal & General
Highly Commended: NFU Mutual
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Best Overall Insurer
Winner: Aviva
Highly Commended: Direct Line
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Best Equity Release Lender
Winner: Aviva
Highly Commended: More 2 Life
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Best Equity Release Broker
Winner: Bower Retirement Services
Highly Commended: compareequityrelease.com
Highly Commended: equityreleasesupermarket.com
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Best Lender Customer Service
Winner: NatWest/RBS
Highly Commended: first direct
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Best Broker Customer Service
Winner: Mortgages for Business
Highly Commended: Mortgage Advice Bureau
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Best Lender Website
Winner: Post Office
Highly Commended: Tesco Bank
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Best Broker Website
Winner: Mortgage Advice Bureau
Highly Commended: Countrywide
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Best Tracker Mortgage Provider
Winner: Santander
Highly Commended: HSBC
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Best Fixed Rate Mortgage provider
Winner: Post Office
Highly Commended: Halifax
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Best Buy-to-Let Mortgage Provider
Winner: Virgin Money
Highly Commended: Skipton Building Society
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Best Offset Mortgage Provider
Winner: Woolwich
Highly Commended: Leeds Building Society
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Best Landlord Insurance Provider
Winner: Direct Line for Business
Highly Commended: More Th>n for Business
Highly Commended: Simple Landlords Insurance
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Best Home Emergency Cover Provider
Winner: More Th>n
Highly Commended: British Gas
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Best Lifetime Mortgage Provider
Winner: LV=
Highly Commended: Just Retirement
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Best Specialist Product Provider
Winner: Aldermore
Highly Commended: Precise Mortgages
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Best Mortgage Comparison Site
Winner: money.co.uk
Highly Commended: tescocompare.com
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Best National Mortgage Adviser
Winner: London & Country
Highly Commended: Mortgage Advice Bureau
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Best Specialist Mortgage Adviser
Winner: Censeo Financial
Highly Commended: Mortgages for Business
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Best First-Time Buyer Initiative
Winner: Woolwich – Family Springboard Mortgage
Highly Commended: – LLoyds TSB – Lend a Hand
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Best Overseas Mortgage Provider
Winner: Santander
Highly Commended: Barclays
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Best FX Provider
Winner: JNFX
Highly Commended: American Express
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Best Financial Protection Product
Winner: Cardif Pinnacle
Highly Commended: NFU Mutual
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Best Secured Loans Lender
Winner: Masthaven Secured Loans
Highly Commended: Norton Finance
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Best Secured Loans Broker
Winner: Loans Warehouse
Highly Commended: More 4 Loans
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Best Legal Services Provider
Winner: Optima Legal
Highly Commended: 1st Property Lawyers
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