Announcing the winners of the
What Mortgage Awards 2019
The What Mortgage team is delighted to reveal the winners of the 2019 What Mortgage Awards. Celebrating 26 years of recognising and rewarding the best businesses in the UK’s mortgage and personal finance markets – as voted for by you, the consumer
The voting process for the awards is split into two phases. The first was the “Call for nominations” which lasted for four weeks. This involves posting the categories for the various awards on the What Mortgage website and we ask our online visitors to nominate the businesses with which they have had positive experiences. We don’t ask them to give their reasons but it’s usually for things like excellent customer service, competitive products, positive communication or just being treated fairly. We then take that data and collate it to form our shortlist. In the second part of the voting process, which lasts for 17 weeks, we list the nominees on our website and ask consumers to vote for their winners from the shortlist and give a rating score out of 5.
We’d like to thank everyone who voted in the What Mortgage Awards as we really appreciate you taking the time to have your say. Well done to every business that was nominated during the process and many congratulations to all of our winners and highly commended organisations.
[box style=”2″]
Best Overall Lender
Winner: Halifax
Highly Commended: Barclays & NatWest
[/box]
[box style=”2″]
Best National Bank
Winner: NatWest
Highly Commended: Halifax & Santander
[/box]
[box style=”2″]
Best National Building Society
Winner: Skipton Building Society
Highly Commended: Nationwide & Principality Building Society
[/box]
[box style=”2″]
Best Regional Building Society
Winner: Newcastle Building Society
Highly Commended: Family Building Society & Furness Building Society
[/box]
[box style=”2″]
Best Local Building Society
Winner: Harpenden Building Society
Highly Commended: Teachers Building Society & Dudley Building Society
[/box]
[box style=”2″]
Best Direct Lender
Winner: Barclays
Highly Commended: Halifax & Nationwide
[/box]
[box style=”2″]
Best Online Lender
Winner: Atom Bank
Highly Commended: Barclays & Virgin Money
[/box]
[box style=”2″]
Best Intermediary Lender
Winner: Santander for Intermediaries
Highly Commended: Halifax for Intermediaries & Principality Building Society
[/box]
[box style=”2″]
Best Mortgage Lender for First Time Buyers
Winner: Halifax
Highly Commended: Nationwide & Barclays
[/box]
[box style=”2″]
Best Remortgage Lender
Winner: Santander
Highly Commended: Halifax & Barclays
[/box]
[box style=”2″]
Best Fixed Rate Mortgage Lender
Winner: Bank of Ireland
Highly Commended: Lloyds Bank & Newcastle Building Society
[/box]
[box style=”2″]
Best Variable Rate Mortgage Lender
Winner: Furness Building Society
Highly Commended: Leek United Building Society & Hinckley and Rugby Building Society
[/box]
[box style=”2″]
Best Large Loans Mortgage Lender
Winner: Investec Private Bank
Highly Commended: HSBC & Santander
[/box]
[box style=”2″]
Best Buy to Let Mortgage Lender
Winner: Kensington Mortgages
Highly Commended: Accord Mortgages & Vida Homeloans
[/box]
[box style=”2″]
Best Specialist Lender
Winner: Landbay
Highly Commended: Pepper Homeloans & Vida Homeloans
[/box]
[box style=”2″]
Best Bridging Lender
Winner: Mint Bridging
Highly Commended: Together & United Trust Bank
[/box]
[box style=”2″]
Best Shared Ownership Mortgage Lender
Winner: Leeds Building Society
Highly Commended: Halifax & Nationwide
[/box]
[box style=”2″]
Best Guarantor/Assisted Mortgage Lender
Winner: Aldermore
Highly Commended: Scottish Building Society & Family Building Society
[/box]
[box style=”2″]
Best Offset Mortgage Lender
Winner: Barclays
Highly Commended: first direct & Yorkshire bank
[/box]
[box style=”2″]
Best Self Build Mortgage Lender
Winner: The Melton Building Society
Highly Commended: Halifax & Newcastle Building Society
[/box]
[box style=”2″]
Best Lender Website
Winner: Teachers Building Society
Highly Commended: Nationwide & Halifax
[/box]
[box style=”2″]
Best Mortgage Broker (Over 40 Advisers)
Winner: L&C
Highly Commended: Countrywide Mortgage Services & Mortgage Advice Bureau
[/box]
[box style=”2″]
Best Mortgage Broker (Under 40 Advisers)
Winner: Alexander Hall
Highly Commended: Mortgages for Business & The Mortgage Broker
[/box]
[box style=”2″]
Best Online Mortgage Broker
Winner: MortgageGym
Highly Commended: L&C & Mojo
[/box]
[box style=”2″]
Best Buy to Let Mortgage Broker
Winner: Mortgages for Business
Highly Commended: Dynamo & L&C
[/box]
[box style=”2″]
Best Specialist Mortgage Adviser
Winner: L&C
Highly Commended: Impact Specialist Finance & Buildstore Mortgage Services
[/box]
[box style=”2″]
Best Broker Website
Winner: L&C
Highly Commended: Equity Release Supermarket & Trussle
[/box]
[box style=”2″]
Best Equity Release Lender
Winner: Aviva
Highly Commended: more 2 life & Canada Life
[/box]
[box style=”2″]
Best Equity Release Adviser
Winner: Equity Release Supermarket
Highly Commended: Age Partnership & Responsible Life
[/box]
[box style=”2″]
Best Equity Release Lender Customer Service
Winner: Aviva
Highly Commended: more 2 life & Pure Retirement
[/box]
[box style=”2″]
Best Equity Release Adviser Customer Service
Winner: Bower Retirement
Highly Commended: Key & Equity Release Supermarket
[/box]
[box style=”2″]
Best Bank Customer Service
Winner: NatWest
Highly Commended: first direct & Halifax
[/box]
[box style=”2″]
Best Building Society Customer Service
Winner: Principality Building Society
Highly Commended: Chorley Building Society & The Tipton
[/box]
[box style=”2″]
Best Broker Customer Service
Winner: Mortgage Advice Bureau
Highly Commended: Alexander Hall & L&C
[/box]
[box style=”2″]
Best Second Mortgage Lender
Winner: Together
Highly Commended: Precise Mortgages & United Trust Bank
[/box]
[box style=”2″]
Best Second Mortgage Broker
Winner: Loans Warehouse
Highly Commended: fluent money & Loan.co.uk
[/box]
[box style=”2″]
Best Comparison Site for Mortgages
Winner: knowyourmoney
Highly Commended: money.co.uk & moneysupermarket.co.uk
[/box]
[box style=”2″]
Best Survey Provider
Winner: Legal & General Surveying Services
Highly Commended: Countrywide Surveyors & Connells
[/box]
[box style=”2″]
Best Legal Services Provider
Winner: LMS
Highly Commended: Countrywide Conveyancing Services & Equilaw
[/box]
[box style=”2″]
Best Financial Protection Provider
Winner: Aviva
Highly Commended: Legal & General & LV=
[/box]
[box style=”2″]
Best Home Insurance Provider
Winner: Sainsbury’s Bank
Highly Commended: Aviva & Direct Line
[/box]
[box style=”2″]
Best Life Insurance Product
Winner: Legal & General
Highly Commended: Direct Line & Royal London
[/box]
[box style=”2″]
Best Landlord Insurance Provider
Winner: Direct Line for Business
Highly Commended: MORE TH>N & Simple Landlords Insurance
[/box]
