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Home First-Time Buyer Sponsored Content

What to do When the Bank Says No — because of income or credit issues

by editor
July 15, 2025
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Getting a mortgage rejection from your bank can be disheartening—but it’s not the end of the road.

At WhenTheBankSaysNo.co.uk, we help everyday people turn ‘no’ into ‘yes’ by exploring smarter, more flexible options tailored to real-life circumstances.

Whether you were declined due to low income, bad credit, or a low credit score, here’s what you can do next.

❌ Why the Bank Might Say No
Banks often follow rigid criteria, and even small financial hiccups can flag you as ‘high risk’. Common reasons for rejection include:

  • Irregular or insufficient income
  • Self-employment with under 2 years of accounts
  • Poor credit history or defaults
  • Low credit score or lack of credit footprint
  • Debt-to-income ratio too high
  • Recent job change or probation period
  • Missed payments or CCJs

But here’s the truth: banks aren’t the only route to getting a mortgage. You do have options.

Step 1: Understand why you were rejected
Start by asking your bank for a clear explanation. Was it:

  • Your income type or amount?
  • A credit score below their threshold?
  • Missed payments or defaults on your report?
  • High existing debt (like loans, cards, car finance)?

Once you know the reason, we can match you with a lender who’s more understanding of your situation.

Step 2: Don’t try to ‘fix’ it alone
Many borrowers start trying to fix things without knowing what lenders are actually looking for—and that can make things worse. For example:

  • Paying off old credit accounts can drop your score temporarily
  • Closing accounts reduces your credit history length
  • Applying to multiple lenders quickly damages your credit

Let us help you build a tailored action plan—no guesswork, no assumptions.

Step 3: Speak to a Specialist Broker (Like Us)
At When the Bank Says No, we work with over 100 specialist lenders who:

  • Accept non-traditional income (freelance, gig work, agency)
  • Consider self-employed applicants with only 1 year of accounts
  • Accept clients with CCJs, defaults, or missed payments
  • Have more realistic affordability models
  • Look at the bigger picture—not just your score

We don’t just find you a mortgage—we build a strong application around your story.

Step 4: Gather the right evidence
You may not fit the high-street bank’s mould, but you can still prove you’re mortgage-ready. This might include:

  • Bank statements showing steady income over time
  • Tax returns or accountant letters if self-employed
  • Proof of contract renewals or long-term clients
  • Credit report analysis to show any issues are resolved or historical
  • Explanations for life events (e.g. illness, divorce, redundancy)

We help you present a compelling, honest case to the right lender.

Step 5: Focus on lenders who want to work with you
Did you know some lenders:

  • Don’t use automated credit scoring
  • Look at affordability in real-life terms, not rigid models
  • Accept recent defaults or DMPs (Debt Management Plans)
  • Accept part-time, seasonal, or multiple income streams
  • Allow gifted deposits or family support

These are the lenders we work with every day. We know what they need—and how to get you in front of them.

Bonus Tip: Credit score not everything
Your credit score is just a number. Most specialist lenders care more about:

  • When the issue happened (6 months ago vs 6 years ago)
  • Whether the issue is resolved
  • If you can afford the mortgage now
  • How you’ve handled credit recently

We help position you for approval based on real context—not just digits on a screen.

Ready to start over (properly)?
When the bank says no, it’s not personal—and it’s not final. With the right support, the right lender, and the right strategy, your mortgage is still possible.
At WhenTheBankSaysNo.co.uk, we:

  • Offer free assessments with no pressure
  • Work with over 100 flexible UK lenders
  • Understand income gaps, credit blips, and life’s curveballs
  • Focus on real people, not perfect profiles

 

 

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