The primary function allows users to the see their home’s estimated value – which is updated every three months – and their mortgage balance. This enables them to see how much equity they have in their home.
However, there are many other features in the ‘My Home Manager’ section of the Santander mobile app, including a function which allows customers to access their home’s Energy Performance Certificate (EPC) and check its rating.
As well as providing details of the energy efficiency rating of the home’s various features – windows, lighting and roof, customers can also see recommendations on how they can boost their EPC score.
They can compare deals on broadband, TV and mobile phone providers and switch as well as gain inspiration on home furnishings.
Customers will be able to get cost estimates and free quotes from local tradespeople in their area for home maintenance and repair jobs, book a job and track its progress.
Plus, the ‘What’s Next’ feature gives mortgage customers a preview of proposed new features such as a home expenses manager, home selling guide, home moving services, valuations, solar panel and EV charger installation plus information about their local neighbourhood.
Tracie Pearce, chief customer officer, homes, said: “For most people, their home is their biggest financial investment and keeping on top of all the costs and upkeep associated with it can be a real challenge.
“We think My Home Manager provides a unique service for homeowners and its development has been driven by what our customers have told us they’d like to see.
“I’m really excited about how we can continue to develop the app to give customers the support they need and provide a positive boost to their overall financial health.”
Mortgage customers can download the app on their smartphone or device from the iOS App Store or the Google Play Store. More details can be found here.
