HSBC has launched two new online mortgage services that it says will allow applicants to receive a decision in principal for new mortgages within 20 minutes, and current mortgage holders who want to remortgage will get a decision after just 15 minutes.
This service is completely automated and paperless and can be completed in minutes. It offers HSBC’s existing internet banking registered mortgage customers the opportunity to quickly compare HSBC mortgage products that are available to them and fully switch their mortgage online, including paying any product fee.
Martijn van der Heijden, head of lending at HSBC, said: “Our customers want to make more financial decisions online, and we feel there is no reason that mortgages should be an exception.
“The new online capability makes it even easier for a customer to apply for an HSBC mortgage. The Mortgage Product Switcher service is ideal for the majority of borrowers who at the end of their current deal just want a new great rate, not more borrowing or a different term. It’s simple and provides our current mortgage customers with a paperless way of effectively remortgaging in just minutes.”
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